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To delete emails, place a check mark in front of each email and then click the trash can icon on the toolbar. To open an email, simply click it in the right pane. Click the “Inbox” link in the left pane if you don’t see your inbox, to go to your Inbox folder. Your mail cache is stored inside an ost-file. Your mail cache is stored inside a pst-file. Your emails and email folders are stored on the IMAP server and are synched with Outlook which stores them in a local cache file on your computer.

Forwards: You may be forwarding emails to another address without realizing it. The most common reason is that users accidentally move or delete them, but forwards and filters can also cause emails to disappear. A message sent with one of these products may disappear from the recipient’s inbox, or may be still there, but altered by the sender. Can an email disappear from your inbox?ĭisappearing e-mail is a message sent using a type of distribution management tool for e-mail. You may have created a filter that automatically archives or deletes certain emails. Tip: To filter your search results even more, you can also use search operators. Why would an email disappear from my inbox?Įmails might skip your inbox if they were accidentally archived, deleted, or marked as spam. Less frequently, an email can go missing if it’s archived and you don’t realize it. It can also happen if the email system incorrectly flags an incoming message as spam, which would mean the message never reached your inbox. Typically, emails go missing when an email is accidentally deleted.

Why have some emails disappeared from my inbox? The possible reasons why e-mails suddenly disappear are as follows: Messages were manually deleted either due to accidental deletion or were moved or deleted due to your account filter settings. Allow some time for Spotlight to index that folder and then try to search your mail again. If your Mail folder or subfolders appear in the list, just remove them with the little “-“ button. Open Spotlight and check the Privacy tab. If you use rules, they may have moved messages to other mailboxes.

If the missing emails are from a specific person or group, check whether you blocked messages from them. If messages seem to be missing from mailboxes in the Mail app on your Mac, try these suggestions.